At Skyicom, we are committed to providing transparent, secure, and accurate billing practices. We understand the importance of ensuring accurate charges are reflected on your credit card or bank statement, and are here to help if you see an unrecognized Skyicom charge.
If you see an unrecognized Skyicom charge, please follow the steps below to resolve the issue.
- Check your Skyicom receipts to view recent charges on your account.
- Receipts show the details about what you were charged for, the date of the charge, along with additional information such as sales tax, credits, shipping, and more.
- Ensure it is an authentic Skyicom charge. Authentic Skyicom charges will appear on your statement as
SKYICOM TUCSON AZ, with a phone number of866-936-7759.
It is possible that charges (especially pending charges & Apple Pay charges) will appear as being from
Stripe. This is normal and expected behavior. Stripe is the payment processor that Skyicom uses to process & secure payments. You can read more about Stripe here.Still can't recognize the charge?
We are happy to help provide more information about your charge. Please contact our support team and include the following information to help us identify your charge:
- Date of the charge
- Full amount charged
- Payment method (ex. VISA, Mastercard, American Express, etc.)
- Last 4 digits of the card (if applicable)
- Any additional information you can provide about the charge